If a sales order was posted but the payment was not successfully processed, then you must manually capture the payment in the cash receipt journal against the invoice. In this procedure, you manually work with payments in the cash receipt journal.
To work in the cash receipt journal
In the Search box, enter Cash Receipt Journals, and then choose the related link.
Select the journal you want, and on the Home tab, in the Process group, choose Edit Journal.
In the Document Type field, select Payment.
In the Account Type field, select Customer.
In the Account No. field, select the customer account.
In the Credit Card No. field, select the credit card to capture the payment from.
Note If the column is not visible, open the shortcut menu for the column headings, and then choose Choose Columns to add it. On the Actions tab, in the Functions group, choose Apply Entries to select the invoice to post. The Amount field is automatically filled in.
On the Home tab, in the Process group, choose Post. The invoice is now paid.
You can also capture payment from two credit cards against one invoice. You must create two lines in the cash receipt journal, and you must manually adjust the amount. Also, you can have a different payment amount that must also be manually adjusted. For more information, see How to: Process Cash Receipts.
 Tip |
|---|
For more information about how to work with fields and columns, see Work with Data. For more information about how to find specific pages, see Search. |